Refund policy

Return and Refund Policy

Most products sold through the Myles Erlick store are made to order. Because of this, we do not accept returns or exchanges for incorrect size selection, change of mind, buyer’s remorse, or incorrectly entered shipping information.

Please review all product descriptions, sizing information, and order details carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or incorrect, contact us at mgetalent@gmail.com within 30 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos showing the full item and the problem

We will review the claim with the applicable fulfillment provider. Approved claims may be resolved through a replacement or refund.

Please do not return or mail any product unless we provide instructions.

Lost Packages

If your tracking has not updated or your package appears to be lost, contact us within 30 days of the estimated delivery date. We will review the shipment with the fulfillment provider and carrier.

Order Changes and Cancellations

Orders may enter production shortly after they are submitted. Changes or cancellations are not guaranteed.

Contact us as soon as possible after ordering, and we will make a reasonable effort to assist before production begins.

Incorrect or Undeliverable Addresses

Customers are responsible for providing a complete and accurate shipping address. Additional charges may apply if an order must be reshipped or reproduced because of an incorrect, incomplete, or undeliverable address.

Refunds

Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact

For assistance, email mgetalent@gmail.com and include your order number.